Question 1

What is GlideRole?

Accepted Answer

GlideRole is an Intelligence-powered platform that analyzes your resume and matches you with relevant job opportunities. Upload your resume, and our Intelligence extracts your skills, experience, and preferences to recommend the best-fit roles across the web.

Question 2

How do I create an account?

Accepted Answer

Click 'Sign Up' on the login page, enter your email and password, and accept the Terms & Conditions. You'll receive a verification email — click the link to activate your account.

Question 3

How do I upload my resume?

Accepted Answer

Navigate to the Resume page from the sidebar. You can drag and drop a PDF file or use the file picker to upload. Our Intelligence will automatically parse your resume and extract relevant information.

Question 4

What file formats are supported for resume upload?

Accepted Answer

PDF, Word (.doc and .docx) and Excel (.xls and .xlsx). PDF generally parses most reliably, so if a Word file comes back with details missing, exporting it to PDF and re-uploading usually fixes it — a document built on a complex Word template will occasionally ask you to do exactly that.

Question 5

How does the Intelligence matching work?

Accepted Answer

Our Intelligence analyzes the skills, experience, and preferences extracted from your resume. It then compares these against available job listings to generate a match score for each opportunity, highlighting the specific skills that align.

Question 6

What is a match score?

Accepted Answer

The match score (0–100%) indicates how well a job aligns with your resume profile. It considers factors like skills overlap, experience level, location preferences, and job type compatibility.

Question 7

Can I filter job recommendations?

Accepted Answer

Yes! On the Job Matches page you can filter by location, job type (remote, hybrid, or on-site), and experience level to narrow down the most relevant opportunities.

Question 8

How often are job matches updated?

Accepted Answer

Job matches are refreshed each time you request new recommendations or update your resume. Keeping your profile up to date ensures the most accurate matches.

Question 9

I'm employed, travelling, or just have no free time. Can GlideRole run my search in the background?

Accepted Answer

That's exactly what passive job search is for. Set your targets, locations, comp floor and remote preference once, and matching, tailoring and ghost-job checks keep running while you work, travel, sleep or handle the day-to-day. The Apply Agent queues tailored applications for you; you skim the queue, approve what fits and cancel the rest inside the cancel window. Minutes a week keeps a real pipeline warm, and you can do all of it from WhatsApp or the mobile app.

Question 10

I've applied everywhere and heard nothing back — even using other AI apply tools. How is GlideRole different?

Accepted Answer

Silence usually comes from one of four places: the posting was never real, the ATS never surfaced you because the keywords didn't match, your application looked like part of a mass blast, or the writing read like a machine produced it. Mass-apply tools make all four worse by adding volume. GlideRole scores each role across skills, seniority, location, salary and culture fit, flags ghost jobs before you spend time on them, tailors your resume to that one job in your own voice, runs it through the AI-Detection Shield so it still reads as human, and paces submissions like a person rather than a script — with your approval on every send.

Question 11

How does the application tracker work?

Accepted Answer

The Tracker page provides a Kanban-style board where you can organize applications by status: Interested, Applied, Interview, Offer, or Rejected. Drag cards between columns or update statuses manually.

Question 12

Can I track applications made outside GlideRole?

Accepted Answer

Absolutely. You can manually add any job application to the tracker — just enter the company, role, and any notes you'd like to keep.

Question 13

Can I add notes to tracked applications?

Accepted Answer

Yes. Each tracked application supports notes and dates so you can record interview feedback, follow-up reminders, or any other details.

Question 14

What are accounts and how do they work?

Accepted Answer

Accounts let you maintain separate job-search profiles under a single login. For example, you might have one account targeting frontend roles and another for full-stack positions, each with its own resume and recommendations.

Question 15

How do I update my profile preferences?

Accepted Answer

Go to the Settings page to update your desired role, preferred location, salary range, and other preferences. These are used by the Intelligence to refine your job matches.

Question 16

How do I change my password?

Accepted Answer

On the Settings page, you'll find the option to change your password. You can also use the 'Forgot Password' link on the login page to reset it via email.

Question 17

Can I delete my account?

Accepted Answer

Yes. Visit the Settings page and look for the account deletion option. Please note that this action is permanent and will remove all your data, including resumes and tracked applications.

Question 18

What does the free trial include?

Accepted Answer

Every new account starts with a 7-day free Pro trial automatically — no card required, and no signup step to opt into it. Job matching, tailored applications, the tracker, learning paths and mock interviews are all included. Two things differ from a paid plan: you can send 10 applications a day through the Apply Agent and another 10 through the browser extension, and Intelligence Resume Update — the one-click AI rewrite of your whole resume — stays Pro-only. Resume review and per-job tailoring are not affected.

Question 19

What are the subscription plans?

Accepted Answer

There is one plan — GlideRole Pro — on three billing cycles: Monthly at $19.99/month; every 6 months at $113.94 (which works out at $18.99/month, saving 5%); and Yearly at $215.89 (which works out at $17.99/month, saving 10% — $23.99 versus paying monthly). Every cycle renews automatically until you cancel. Every cycle includes the same full set of features.

Question 20

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time from the Subscription page. After cancellation, you'll retain access until the end of your current billing period.

Question 21

What payment methods are accepted?

Accepted Answer

We accept credit/debit cards, bank ACH transfers, Apple Pay, and Google Pay.

Question 22

Will I be charged during the free trial, and what happens after?

Accepted Answer

You are never charged during the 7-day trial. What happens when it ends depends on what you did during it: if you never added a payment method, your account simply drops to the free tier — no charge. If you added one, billing starts automatically when the trial ends and renews each term until you cancel.

Question 23

Can I get a refund?

Accepted Answer

Credit packs are refundable in full within 14 days if none of the credits have been used, or for the unspent portion if some have. A subscription period you've already paid for isn't refunded when you cancel — you keep access through its end instead — but a charge made in error is refunded in full. See our full Refund Policy in the Terms of Service, or email support@gliderole.com to request one.

Question 24

Is my resume data secure?

Accepted Answer

Yes. Your resume and personal data are stored securely with encryption at rest and in transit. We don't sell your data, and only share the minimum needed with the processors who run the service (payments, hosting, Intelligence processing) — never with employers or advertisers.

Question 25

How is my data used by the Intelligence?

Accepted Answer

Your resume data is used solely to generate personalized job recommendations. We do not use your data to train Intelligence models or sell it to employers.

Question 26

Can I request deletion of my data?

Accepted Answer

Yes. You can request deletion of your account from Settings at any time. This permanently removes your resumes, profile information, and application history within 30 days, after which the account itself is purged.

Question 27

What are the Terms of Service?

Accepted Answer

By creating an account and using GlideRole, you agree to our Terms of Service. These govern your use of the platform, including account responsibilities, acceptable use, intellectual property, and limitations of liability.

Question 28

Who can use GlideRole?

Accepted Answer

You must be at least 16 years old (or the age of majority in your jurisdiction) to create an account. Job-seeker accounts are for your own individual job search and career use — not resale or bulk automated use on behalf of third parties.

Question 29

What content do I own?

Accepted Answer

You retain full ownership of all content you upload, including resumes and personal information. By uploading, you grant GlideRole a limited license to process your content solely for the purpose of providing the service.

Question 30

Can my account be terminated?

Accepted Answer

We reserve the right to suspend or terminate accounts that violate our Terms of Service, including misuse of the platform, fraudulent activity, or attempts to reverse-engineer our Intelligence systems. A suspended account's record is kept (not deleted) for audit purposes. You may also request deletion of your own account and data at any time — see "Can I request deletion of my data?" above.

Question 31

What happens if the Terms change?

Accepted Answer

We may update the Terms of Service from time to time. Material changes will be communicated via email or an in-app notification. Continued use of the platform after changes constitutes acceptance of the updated terms.

Question 32

What is the limitation of liability?

Accepted Answer

GlideRole provides job recommendations on an 'as-is' basis. We do not guarantee employment outcomes. Our total liability is limited to the amount you paid for the service in the 12 months preceding any claim.

Question 33

How does the Intelligence generate recommendations?

Accepted Answer

GlideRole uses large language models to analyze your resume and compare it against job listings. Recommendations are generated algorithmically and may not reflect every available opportunity. Results should be used as a supplement to your own job search.

Question 34

Is GlideRole affiliated with any employers?

Accepted Answer

No. GlideRole is an independent platform. We do not have employment relationships or referral agreements with the companies whose jobs appear in your recommendations.

Question 35

Are job listings guaranteed to be accurate?

Accepted Answer

Job listings are sourced from public career pages and third-party APIs. While we strive for accuracy, we cannot guarantee that every listing is current, complete, or error-free. Always verify details directly with the employer.

Question 36

Does GlideRole guarantee employment?

Accepted Answer

No. GlideRole is a career assistance tool. We do not guarantee interviews, offers, or employment. Success depends on many factors beyond the scope of our platform, including your qualifications, market conditions, and employer decisions.

Question 37

How is salary data sourced?

Accepted Answer

Salary insights are generated using Intelligence analysis of publicly available compensation data and market trends. These are estimates only and should not be treated as guaranteed or definitive salary figures.

Question 38

What data is shared with third parties?

Accepted Answer

We use Stripe for payment processing; Supabase for hosting, authentication and storage; Lovable to route Intelligence requests and send email; Anthropic and Google as the model vendors that process the resume/job text you submit; Google separately for browser speech recognition, which uploads captured audio during live assistant, co-pilot and voice features; Sentry for error and crash reports, in every build; Firecrawl to fetch job pages from URLs you supply; SendGrid (Twilio) to receive mail sent to an @inbox.gliderole.com forwarding address, including its attachments; ipapi.co and ipwho.is for approximate location from IP; and job-listing aggregation partners. Each receives only the minimum data necessary to perform its function, under confidentiality, and none is authorised to train their own models on your data. We do not sell your personal data to advertisers or data brokers.

Frequently Asked Questions

Getting Started

Intelligence Job Matching

Application Tracker

Accounts & Settings

Subscription & Billing

Privacy & Security

Terms of Service

Disclosures

Terms & Conditions

Privacy Policy

Disclaimers

Getting Started

What is GlideRole?

How do I create an account?

How do I upload my resume?

What file formats are supported for resume upload?

Intelligence Job Matching

How does the Intelligence matching work?

What is a match score?

Can I filter job recommendations?

How often are job matches updated?

I'm employed, travelling, or just have no free time. Can GlideRole run my search in the background?

I've applied everywhere and heard nothing back — even using other AI apply tools. How is GlideRole different?

Application Tracker

How does the application tracker work?

Can I track applications made outside GlideRole?

Can I add notes to tracked applications?

Accounts & Settings

What are accounts and how do they work?

How do I update my profile preferences?

How do I change my password?

Can I delete my account?

Subscription & Billing

What does the free trial include?

What are the subscription plans?

How do I cancel my subscription?

What payment methods are accepted?

Will I be charged during the free trial, and what happens after?

Can I get a refund?

Privacy & Security

Is my resume data secure?

How is my data used by the Intelligence?

Can I request deletion of my data?

Terms of Service

What are the Terms of Service?

Who can use GlideRole?

What content do I own?

Can my account be terminated?

What happens if the Terms change?

What is the limitation of liability?

Disclosures

How does the Intelligence generate recommendations?

Is GlideRole affiliated with any employers?

Are job listings guaranteed to be accurate?

Does GlideRole guarantee employment?

How is salary data sourced?

What data is shared with third parties?

Terms & Conditions

1. Acceptance of Terms

2. Description of Service

3. Eligibility & User Accounts

4. Intelligence-Generated Content

5. The Apply Agent (Automated Submission)

6. Acceptable Use

7. Credits, Subscription & Billing

8. Cancellation & Refunds

9. Refund Policy

10. Data & Privacy

11. Intellectual Property

12. No Employment Guarantee

13. Limitation of Liability

14. Termination

15. Changes to Terms

16. Governing Law

17. Contact

Privacy Policy

What we collect

How we use it

Intelligence processing

Cookies & tracking

Storage & security

Retention & deletion

Interview & meeting recording

Subprocessors

Contact

Disclaimers

Intelligence accuracy

No employment guarantee

The Apply Agent submits on your behalf, with your consent

Job listing accuracy

Salary data